Description

Information

Format: Original PDF

Pages: 424 pages

Publisher: Pearson

Publication Date of the Electronic Edition: June 29, 2023

ISBN-10 ‏ : ‎ 0137986351

ISBN-13 ‏ : ‎ 978-0137986354

Brief Contents

PART 1

Foundations of Human Communication 1

1 The Essentials of Human Communication 1

2 Perception of Self and Others 26

3 Listening in Human Communication 59

4 Verbal Messages 79

5 Nonverbal Messages 105

PART 2

Interpersonal and Small Group Communication 137

6 Interpersonal Communication and Conversation 137

7 Interpersonal Relationships 157

8 Managing Interpersonal Conflict 180

9 Small Group Communication 198

10 Members and Leaders in Small Group Communication 215

PART 3

Public Speaking 235

11 Public Speaking Preparation (Steps 1–6) 235

12 Public Speaking Preparation and Delivery (Steps 7–10) 265

13 The Informative Speech 293

14 The Persuasive Speech 323

Essentials of Human Communication: The Basic Course 11th Edition